Our SMB Customers Leverage the Flexibility of ‘Incremental Offshore Services’

At issue is not whether or not to outsource software services, but how to do it in a way that ensures maximum control. It is still true that selecting an outsourcing partner can be an arduous project in itself and the industry is rife with user experiences that could dissuade even the most convinced. And when it comes to a typical Medium Business, it can be almost daunting. Not necessarily so any more! As a company that takes its SMB focus seriously, Criterion Software has put together a creative and easy way to ‘try-and-buy’ outsourced services. We called it the Incremental Outsourcing Option. What it means is quite simple: you can buy a week’s worth of outsourced services or get into a contract that spans several man-years, depending upon your need or comfort. This allows a gradual transition which allows familiarization of the process, which in turn ensures that you retain control throughout the life cycle of any engagement.

Farmers Mutual Insurance is a medium size Property and Casualty Insurance company, based in Fairmont, West Virginia. Outsourcing was never an option for Farmers’ and today, their core business application is being developed and maintained by Criterion Software out of our offshore facilities in India. Farmers’ is a test case for Incremental Outsourcing approach and the unqualified success acknowledged by the customer encouraged us to offer the same approach to other businesses.

Criterion Software has a 100% success rate in delivering outsourced projects in time and within budget. This includes Product development for Evident Software/Terracotta and Farmers Mutual Insurance